The Banjaran Hotsprings Retreat

The location was impressive with limestone cliffs, steamy hot pools and caves where you could take in the natural geological formations. The jungle grounds were lush and well-maintained. A high-rise hospital building next door makes the whole property less isolated than expected but our villa was private and very spacious. There are only 44 villas spread over large grounds so you don't see a lot of other people. The à la carte breakfast at Pomelo Restaurant was quite extensive and it was nice that there was no rush to finish breakfast (open until 11am) . We appreciated the bottle of champagne and note kindly left in our room by management following a disappointment re dining at Jeff's Cellar - it is currently closed for renovations. I had missed this information in the small print - it will re-open in July. The special dinner (seven courses devised by seven individual chefs) is currently being served in a temporary dining space near the reception area. We were beautifully looked after by our waiter Hossain.

Everything, literally, physically everything was perfect. Staff were friendly and knows their stuffs. Room service were on time and on point. Buggy saves us everywhere we need to travel. Complimentary gifts (honeymoon cake, swans deco, dinner cake, Tambun biscuits) were splendid. Caught us off guard. Facilities were great. Clean and very soothing for the body. Free entrance ticket to Lost World of Tambun is one of the highlight. Jeff Cellar's fine dining meal simply delicious and top class. The staffs were accommodating and took time to take us on a tour. Not forgetting the private pool & hot geothermal spot within our villa. Breakfast spread was varied and delicious and fresh. Staffs made sure our meals was served fresh & hot. Those serving us that day were making sure we had the best breakfast.

clean and very relaxing, with special hotspring experience and cave exploring

It is a beautiful place surrounded by a lush garden. The place is very peaceful as a retreat should be. The staff is very nice and polite. Our lake villa was specious and very comfortable. The food is very high quality. The fine dining restaurant Jeff's cellar which is located in a cave is amazing and its location unique making it a memorable experience. The tasting menu was a treat to the palate! All in all, a fantastic hotel.

The breakfast is excellent. Most of the dishes are order to cook. There're plenty of choices, from eastern to western style and fresh juice. The staffs are friendly and helpful. We, the whole family, enjoyed our breakfast. The steam cave, the meditation cave, the crystal cave, the dr. fish, and the hot springs next to the lake. We stayed at the hotel 2 nights and didn't go out. Too many things to do inside the retreat. We'll attend the yoga and spend more time in the meditation cave next time.