We feel so lucky to have stayed at this wonderful place, it is truly heaven. The facilities are superior to anywhere we have stayed with real attention to detail and providing a serene atmosphere. Staff were exceptionally polite and accommodating. Pomelo was excellent for both breakfast and dinner, with an extensive choice of menu. Jeff’s Cellar was a unique experience in a jaw dropping setting and is a must do! We felt extremely sad to leave here and would love to return.
Daniel
ספטמבר 2024
The Jeff's Cave dining experience was absolutely incredible. We loved everything, the meditation caves, the food, the staff were incredible. Thank you for making my birthday and our 30 year wedding anniversary incredible.
Damien
דצמבר 2024
We love everything about this place! From the moment we stepped in for check-in to our check-out service was excellent. Breakfast choices were great and we were able to take our time to relax and enjoy the whole place as there were not many people around. The gifts were a lovely touch - the welcome bouquet of flowers (we were celebrating our anniversary) to the bed deco and cake, to the snacks during turn down service, to the parting souvenirs. Will definitely be back here!
Chrisclare
ינואר 2025
A mini patadise. Very luxurious and relaxing. Hot springs and amazing limestone features and caves to enjoy. Very spacious and well-appointed villas. Generally very quiet everywhere Jeff's cave is a unique experience for a special occasion. Staff were very helpful everywhere. Lovely grounds. Beautifully planted and maintained. Butterflies everywhere!
Ramani
דצמבר 2024
Don't know where to start; simply magical experience from start to end. It was all the innovative, quirky little touches for me! From the luxurious breakfast with a champagne corner and unique options like ochazuke, to the many interesting caves you can explore and chill at, to the stuffed tigers placed around the resort to "scare" the monkeys away, to the many delicious offerings like whole pomelos to chocolates to the thoughtfulness of the staff... and so on and so on! We really didn't want to leave, and we truly rested SO WELL here. Oh, and when I made reservations at Jeff's Cellar (the on-site restaurant IN A CAVE) and let them know it was my friend's birthday, the staff not only celebrated it at the restaurant but decorated our room as well! The fine dining experience is not to be missed too, by the way. Though both the stay and the dinner were not cheap, they were truly worth every penny!
Victoria
נובמבר 2024
The choices for breakfast is very good with a mix of locals and fussion. The dinner in Pamelo also was great. I enjoy all the facilities and the staff were all attentive and friendly. I joined the meditation class only that I missed the sunrise yoga session. I already ask the front desk staff for a loyalty program if they have because I’m already think to come to this place again. The best part is ‘no children’ policy. Its brilliant.
Amirul
יולי 2024
Honestly, everything. The hot spring, ice bath, swimming pool, spa, food.. everything was amazing. We wish our stay was a little longer in this tucked away out-of-the-world of full mind and body relaxation. We especially loved our ritual of going from the hot spring to the steam cave then to the ice bath and back again, and then end it with a swim in the pool with ice cream. Can’t believe this is in Malaysia. Definitely will go again for a longer stay.
Chin
אוגוסט 2024
1. The set up of the resort around the hotspring, jungles and cave is fantastic 2. The ever helpful staff including the Jeff cellar chef make us feel so welcomed 3. The design of the lake Villa is beautiful and it has everything we need. the very high ceiling makes the villa so airy. 4. The super king size bed and many pillows are so comfortable. 5. There are many light switches to control the brightness inside the villa. 6. All electrical appliances provided are working well, bathroom with water flowing out easily, many towels and tidbits supplied, water hot enough for the outdoor bathtub, ... you don't need to call for repair.. 7. The male public toilet at the crystal cave is amazing! the long roots of big trees are used to design one of the walls, the impact is fantastic! The designer brought the nature into the toilet in such creative ways! the resort paid attention to many details! we have no regrets in staying here!
Jane
ספטמבר 2022
The whole experience was superb. 24/7 buggy service was excellent. Bottomless complimentary drinks and snacks . The hidden sweet spot was an excellent touch. Cleaning service is also very frequent. I would have enjoyed my stay even more if I have stayed longer obviously. 3D2N wasn’t enough to explore the Banjaran and Ipoh all at once.
Lyana
מאי 2024
Absolutely amazing place that harnesses its natural limestone landscape to make a hide away and a aplce to reconnect with yourself, with each other. The gardens and huge outdoor fans make the entire estate a lovely experience to walk around. A surprise birthday message was spelt out in leaves, and each leaf had been individually wiped clean. Service was so good and staff are clearly so proud to be working there. Ordered a plain cheese omelette at breakfast and it was the best I've had in Malaysia (I'm obsessed with eggs, so this is a big deal). Jeff's Cellar is indescribable, it has to be experienced.
Suhana
מרץ 2024